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Certified Profes­sional for Software Architecture (CPSA®)

The CPSA® Advanced Level Module SOFT – iSAQB® Training Course in Soft Skills for Software Architects


Soft Skills for Software Architects

Which compe­tencies besides technical know-how and hard skills do software archi­tects need in practice? This module teaches recipient-oriented commu­ni­cation skills, moder­ation of challenging groups, and conflict resolution skills in order to commu­nicate with various stake­holders involved in IT projects.

Credit Points for SOFT Training Courses

Techno­logical Competence


Methodical Compe­tence


Commu­nicative Competence




Content of the module Soft Skills for Software Archi­tects (SOFT)


Funda­mentals of commu­ni­cation models and types 


One-on-one and group discussions 


Visual­i­sation techniques 


Moder­ation techniques 


Funda­mentals of conflict management 


Reflection techniques 

How can software archi­tects lead and moderate discus­sions on architecture deter­mi­nation and present their architecture in a compre­hen­sible manner?

Archi­tects need soft skills in their day-to-day work. They are contin­u­ously in contact with stake­holders, requirements engineers and devel­opment and quality assurance staff. They make design decisions based on information obtained from many different discus­sions, held with people with a wide range of interests. In this area of potential conflict, they must be able to identify the relevant important content for the decision to be made, and to present it in detail.

Making this decision together with the team and explaining it to others in a motivating and under­standable way is another challenge. Human traits are often an obstacle to objective commu­ni­cation, with the result that misun­der­standings and sensi­tiv­ities can hinder the decision-making process and smooth cooper­ation, and that conflicts can easily develop. This course specif­i­cally addresses the typical work situa­tions of archi­tects in this context as the “hub of the wheel”, and provides pragmatic tools for enriching one’s own set of soft skills and appro­pri­ately construc­tively coping with the challenges of an architect.

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Advanced Level – Sample task for the CPSA‑A exami­nation task

Sample task “BigSpender” / Topic – Information System

Deutsche Version [pdf]

English Version [pdf]

Curriculum Module SOFT – Soft Skills for Software Architects

Curriculum of the Advanced Level Module SOFT with all learning goals and terms for the individual chapters.

English Version [pdf]

Deutsche Version [pdf]

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