Certified Professional for Software Architecture (CPSA®)
The CPSA® Advanced Level Module SOFT – iSAQB® Training Course in Soft Skills for Architects
Module SOFT
Soft Skills for Architects
What skills do software architects need in practice in addition to technical know-how and hard skills? This module teaches practical, recipient-oriented communication skills, moderation of challenging groups, and conflict resolution skills for communicating with the various stakeholders involved in IT projects.
Credit Points for SOFT Training Courses
Technological Competence
TECH
0
Methodical Competence
METHOD
0
Communicative Competence
COMM
30
SOFT
Content of the module Soft Skills for Architects (SOFT)
How can software architects lead and moderate discussions on architecture determination and present their architecture in a comprehensible manner?
Architects need soft skills in their day-to-day work. They are continuously in contact with stakeholders, requirements engineers and development and quality assurance staff. They make design decisions based on information obtained from many different discussions, held with people with a wide range of interests. In this area of potential conflict, they must be able to identify the relevant important content for the decision to be made, and to present it in detail.
Making this decision together with the team and explaining it to others in a motivating and understandable way is another challenge. Human traits are often an obstacle to objective communication, with the result that misunderstandings and sensitivities can hinder the decision-making process and smooth cooperation, and that conflicts can easily develop. This course specifically addresses the typical work situations of architects in this context as the “hub of the wheel”, and provides pragmatic tools for enriching one’s own set of soft skills and appropriately constructively coping with the challenges of an architect.
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